Refund Policy
BY VISITING CARTNETICS.COM, YOU ARE CONSENTING TO OUR PRIVACY POLICY.
1.1 Refunds and Cancellation
All payments for SalesProcess or for services provided via SalesProcess are in USD and are non-refundable. You can cancel your monthly contract at any time, but all previous payments are non-refundable and will not be pro-rated. All annual payments are also non-refundable and will not be pro-rated.
If you decide to cancel your SalesProcess membership, you will lose access to any and all data inside the app.SalesProcess.com ecosystem, which includes, but is not limited to; SalesProcess Funnels designs, SalesProcess Support Calls. You will be removed from the SalesProcess Facebook Group.
Refunds will not be granted outside these windows from the date of initial purchase, for any reason.
If you wish to cancel your SalesProcess subscription (including subscriptions for services) at any time, you must submit a cancellation request to us via our support email address support@salesprocess.com.
Invoices for SalesProcess can be requested at any time by emailing support@salesprocess.com.
1.2 Subscription Terms And Automatic Payment
A SalesProcess user is responsible for paying all sums due to SalesProcess in connection with their monthly or yearly subscription in accordance with these Terms. Every calendar month or year, your account will be charged up to the subscription fee plus applicable tax for the following month’s subscription, together with any other fees for the following month’s subscription plus any accumulated charges for the past period (collectively, “Fees”). Failure by the SalesProcess user to use any of the services available through the service provided by SalesProcess does not relieve the SalesProcess user of their payment obligations under these Terms.
Potential users can pay by credit card or debit card. Payment details shall be collected by us through our secure financial data collection mechanism. You acknowledge and agree that we hold data relating to the transaction, including the last four digits and the expiration date of the card used to purchase the products or services together with details on when payment is due. You further acknowledge and agree that payments are due on a recurring basis in accordance with the payment terms for the specific service purchased (unless the subscription is cancelled in accordance with these Terms) and therefore authorize the automatic payment collection terms applicable to that specific service (e.g., on a monthly or yearly basis and for a specific amount).
1.3 Free Trial
We offer a 14-day free trial to new users who register with the Site. The account will be charged according to the user’s chosen subscription at the end of the free trial.
1.4 Failed Monthly or Annual Payments
If you are delinquent on your payments, please be advised we will delete the account and any subsequent funnels associated with the account after 7 days of delinquency.
1.5 Ownership, Non-Transferability, and Intellectual Property
(a) Ownership. All funnels, workflows, automations, email sequences, templates, digital assets, training materials, and other configurations created, built, customized, or populated within your SalesProcess account (collectively, "Platform Assets") are and remain the sole and exclusive property of SalesProcess, including all associated intellectual property rights, trademarks, and copyrights. This ownership applies regardless of who performed the configuration, customization, or population of such assets, including you, your staff, or your agents. Platform Assets are built using SalesProcess's proprietary software, infrastructure, and methodology, and no license, assignment, or transfer of ownership in Platform Assets is granted to you beyond the limited right to use them within the SalesProcess platform during your active membership.
(b) Non-Transferability — Absolute. Platform Assets are non-transferable, non-exportable, and non-portable to any other account, sub-account, agency, reseller, or software platform, including other instances or resellers of the underlying HighLevel/GoHighLevel infrastructure, under any circumstances. This restriction applies regardless of the reason for a transfer request, including but not limited to: dissatisfaction with the Service, billing or service interruptions, cancellation, alleged breach by SalesProcess, or any other cause whatsoever. SalesProcess will not authorize, initiate, approve, or otherwise facilitate any such transfer, whether requested directly by you or through any third party, agency, or platform acting on your behalf.
(c) Customer Data — Limited Exception. Notwithstanding subsection (b), you remain entitled to export your own Customer Data — defined as contact records, lead information, and related fields directly entered or generated through your use of the Service (e.g., name, email, phone number) — at any time, including following cancellation, via standard export functionality. Customer Data expressly excludes any Platform Asset, including but not limited to associated automations, tags, workflow logic, pipeline structures, or funnel configurations, none of which are considered Customer Data and none of which are subject to export or transfer under this subsection.
(d) Acknowledgment. By using the Service, you acknowledge and agree that you have read, understood, and accepted the restrictions in this Section 1.5, and that these restrictions form a material part of your agreement to use SalesProcess.
(e) Cancellation. Upon cancellation of your membership, you will lose all access to Platform Assets, including funnel designs, automations, and Support Call access, and will be removed from any associated SalesProcess community platforms (e.g., the SalesProcess Facebook Group). Questions regarding this policy may be directed to support@salesprocess.com.
1.4 Transferring of Ticket
In the event you are unable to attend the event that you have booked and paid for, you are eligible to transfer your ticket to a nominated new attendee, subject to written notification to us that includes the full contact details of the new attendee that you have nominated. This written notification shall be submitted to us at least fourteen (14) working days before the event date, an administration fee of USD50 shall apply.
Should you wish to transfer and attend the run of the seminar instead of the one you have booked and paid for, you are required to give written notice at least fourteen (14) working days before the event date, subject to approval by Smobble Pte Ltd.
If you have questions about our Refund Policy, feel free to drop us an email at support@smobble.com.
If you have questions about our Refund Policy, feel free to drop us an email at support@salesprocess.com.
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HOW YOUR INFORMATION IS USED
The information you provide is used to process transactions, send periodic emails, and improve the service we provide. We do share your information with trusted third parties who assist us in operating our website, conducting our business, and servicing clients and visitors. These trusted third parties agree to keep this information confidential. Your personal information will never be shared with unrelated third parties.
Third Party Links
The Site may contain links to third-party websites. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you on our Site. Other sites accessible through our site via links or otherwise have their own policies in regard to privacy. We are not responsible for the privacy policies or practices of third parties.
Security
We maintain security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.
Children
To access or use the Site, you must be 18 years old or older and have the requisite power and authority to enter into this Privacy Policy. Children under the age of 18 are prohibited from using the Site.
Changes to This Policy
